greenlight auto credit reviews

Greenlight auto credit reviews

This document provides information about the loans and leases provided by us. We are licensed to provide loans and leases under the National Consumer Credit Protection Act 2009 (NCCP Act).

We will need information from you

Under the NCCP Act, we are obliged to ensure that any loan, lease, or principal increase to a loan we arrange for you is not unsuitable. To decide this, we may need to ask you some questions in order to assess whether the loan or lease is not unsuitable. The law requires us to:

make reasonable inquiries about your requirements and objectives;

make reasonable inquiries about your financial situation;

take reasonable steps to verify that financial situation.

Credit will be unsuitable if at the time of the assessment, it is likely that at the time the loan is made:

you could not pay or could only pay with substantial hardship;

the credit will not meet your requirements and objectives.

It is therefore very important that the information you provide to us is accurate.

We must provide you with a copy of our credit assessment of your application if you ask free of charge within seven years of the date of the loan contract, lease contract or principal increase. We are only required to give you a copy of the credit assessment if you enter into a loan or lease contract or the credit limit is increased.

Our internal dispute resolution scheme

We hope you are delighted with our services, but if you have any complaints you should notify us by contacting our Complaints Officer by:

telephoning (08) 9413 0093

writing to PO Box Z5263, St Georges Terrace, Perth WA 6831

or by speaking to any representative of our business who will refer you to the Complaints Officer.

You should explain the details of your complaint as clearly as you can. You may do this verbally or in writing. When we receive a complaint, we will attempt to resolve it promptly. We hope that in this way we will stop any unnecessary and inappropriate escalation of minor complaints.

Our external dispute resolution scheme

If we do not reach agreement on your complaint, you may refer the complaint to an ASIC Approved External Dispute Resolution (EDR) Scheme. Our external dispute resolution provider is the Australian Financial Complaints Authority (AFCA). You can contact them by phone 1800 931 678 (free call), on email [email protected], by post at GPO Box 3, Melbourne VIC 3001 or visit External dispute resolution is a free service established to provide you with an independent mechanism to resolve specific complaints. You can obtain further details about our dispute resolution procedures and obtain details of our privacy policy on request.


If you have any questions about this credit guide or anything else about our services, just ask at any time. We’re here to help you.

Car finance that gets you moving

Easy application. Fast approval.

phone 1300 081 488

Green Light Auto Group Pty Limited trading as Green Light Auto Finance. Australian Credit License 392 740. ABN 39 131 507 474. Information presented on this website is based off generalisations. Any advice given does not take into account your objectives, financial situation or needs so please consider whether it is appropriate for you. Subject to suitability. Finance available to approved applicants only. Credit criteria, fees and charges apply. Terms and conditions available on request. We have a Privacy Policy, a Privacy Disclosure Agreement and Consent Form and a Website Policy that cover how we use and deal with the information collected by this site and our staff over phone and email communications. Our Credit Guide contains information about how we provide credit and our Credit Reporting Policy and Statement of Notifiable Matters contains information about how we manage personal credit information. To find out how we resolve disputes, please view our Dispute Resolution Policy. To talk with one of our teams for Sales, Partner or Account Enquiries, Complaints or Hardship, please Contact Us

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  • Exterior Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD


  • Exterior Color: Blue
  • Transmission: 6-Speed Automatic
  • Drivetrain: 4WD


  • Exterior Color: Red
  • Transmission: 6-Speed Automatic
  • Drivetrain: 4WD


  • Exterior Color: White
  • Transmission: 6-Speed Automatic
  • Drivetrain: 4WD


  • Exterior Color: Crystal White Pearl
  • Interior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD


  • Exterior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD

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Great vehicle i had a issue and it was not a problem for them to.reach out and help me immediately very happy.with my choice its amazing

Great deals and great customer service! I found a car I fell in love with and Derek got me approved even with my credit issues! Thanks Green Light Auto!

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